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• HMSA’s My Account for HMSA Members

  Find your claims history for all your services, information about your plan coverage, and more by logging in to My Account.

• Selecting Your Health Center and Primary Care Provider

  With an HMO plan, the plan subscriber and each covered family member chooses a health center and primary care provider. Learn what the guidelines are.

• Annual Cost Savings Reports Discontinued

  The Annual Cost Savings Report was discontinued in January 2020.

• How Do I Determine My Medical Plan Type?

  Do you have your HMSA membership card handy? Find out what kind of medical plan you have by looking at your membership card.

• How to Update Your Address with HMSA

  It's important to let us know when you change addresses to avoid any interruptions in your coverage. There are different steps depending on what plan you have.

• If You Have More than One Medical Plan

  If you have another health plan or insurance coverage similar to an HMSA plan, we'll coordinate benefits with your other coverage.

• How to Update Your Name with HMSA

  All name changes must be submitted to HMSA as a signed request in writing with by documentation of the new name, such as a marriage certificate.

• How Do I Change My Primary Care Provider?

  If you need to change your HMO primary care provider (PCP), call HMSA Customer Relations at 808-948-6372 on Oahu or 1-800-776-4672 toll-free.

• Birth of a Child

  You have 31 days from your baby's birth to add your new dependent to your health plan. Learn more procedure here.

• What's the Guide to Benefits?

  Your Guide to Benefits for medical and dental plans includes important information about your plan benefits, limitations, and exclusions.

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