Non-Discrimination Notice

HMSA Doesn’t Discriminate

We comply with applicable federal civil rights laws. We don’t discriminate, exclude people, or treat people differently because of:

  • Race
  • Color
  • National origin
  • Age
  • Disability
  • Sex

Services that HMSA Provides

To better communicate with people who have disabilities or whose primary language isn’t English, HMSA provides free services such as:

  • Language services and translations
  • Sign language services
  • Information written in other languages
  • Information in other formats, such as large print, audio, and accessible digital formats

If you need these services, please call 800‑776‑4672.


How to File a Grievance or Complaint

If you believe that we’ve failed to provide these services or discriminated in another way, you can file a grievance in any of the following ways:

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, in any of the following ways:

  • Online
  • Phone: 800‑868‑1019 toll-free; TDD users, call 800‑537‑7697 toll-free
  • Mail:
  • U.S. Department of Health and Human Services
  • 200 Independence Ave. SW., Room 509F, HHH Building
  • Washington, DC 20201

For complaint forms, please go to hhs.gov.