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• Your Travel Benefits

  HMSA members have access to the largest health provider network in Hawaii and more than 500,000 preferred Blue Cross and Blue Shield providers nationwide and across the globe.

• Essential, Optimal, and Metallic Formulary Coverage Determination Request

  Need a prescription drug that’s not on your formulary? Get instructions on how to start the request process with your doctor.

• How to Appeal an HMSA Decision as a Commercial Member

  An appeal is a formal way of asking HMSA to review a decision on a denied claim. Learn more about the process.

• Dental Appeals

  You can ask us to recheck a decision about your health plan or prescription drug coverage for services or benefits you've received.

• Save Money With Mail-order Drugs

  HMSA’s Mail-Order Prescription Drug Program is an easy way to save money and have maintenance medications sent to you.

• Instructions For Completing the Drug Claim Form

  Use the Prescription Reimbursement Claim Form to request reimbursement for prescription drugs.

• If You're Injured in an Accident

  Get answers to your questions about who will pay for your medical services if you're injured in an accident.

• How to Submit a Drug Claim

  Submit a drug claim to HMSA by completing the Prescription Reimbursement Claim Form and then mail it to HMSA's pharmacy benefit manager.

• Finding a Participating Provider on the Mainland

  Find a participating provider on the Mainland by going to BlueCard's National Doctor and Hospital Finder or by calling BlueCard directly.

• QUEST Integration Formulary Exception Request

  Need a prescription drug that's not on your formulary? Get instructions on how to start the request process with your doctor.

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