Important Updates
- No change to COVID-19 vaccine coverage: All HMSA plans will continue to cover COVID-19 vaccines at no charge for members age 6 months and older. However, please check with your pharmacy for any specific requirements, such as if you’ll need a doctor’s prescription.
- My Account has new online options for proof of coverage and student verification letters: You can now access and print proof of coverage and student verification letters by logging on to HMSA’s My Account and choosing Member Documents under Profile. Learn more about My Account.
- Notice for commercial and QUEST members who get their continuous glucose monitoring system (CGMS) devices from Longs Drugs: Longs has informed HMSA it will no longer dispense CGMS devices for HMSA members covered under our commercial and QUEST plans. While we work with Longs to resolve this issue, members are encouraged to use one of the following HMSA participating medical pharmacies:
- Times Pharmacy: Locationson Oahu and Honokowai on Maui..
- Walgreens: Locationson Oahu and Maui.
- Hawaii Pacific Health pharmacies (Straub, Pali Momi, Kapiolani) may able to dispense CGMS devices for HMSA members Pharmacy information.
- Queen’s POB pharmacies may also be able to assist. Locations
- Medicare Advantage members: If you have not yet received your HMSA Extra Benefits card, you can still use your benefits. Learn how. We appreciate your patience and are working to get Extra Benefits Cards to our impacted members.
Frequently Asked Questions
Managing your health plan
- How to use My Account
- How to view claims in My Account
- Printing a copy of your HMSA membership card
- Coordinating your health plan benefits if you have more than one health plan