HMSA Centers and offices have reopened with health and safety modifications in place. To further minimize the risk of spreading COVID-19, we ask visitors to follow these guidelines.

Although the statewide mask mandate is lifted, HMSA Center staff may choose to continue wearing their masks. Hand sanitizer is available and we’re using sneeze barriers for your health and safety.

Please do not enter the center or office if you:

• Have been in contact with someone who’s being tested for COVID.
• Have a cold or flu-like symptoms, such as a fever, shortness of breath, runny nose, or sore throat.

If you’re unable to visit us in person, you can log in to My Account on hmsa.com or call us for customer service. With My Account, you can request a duplicate HMSA membership card, see your claims and health plan details, and access HMSA’s Online Care®.

While in the center or office, please follow these guidelines:

• Masks are optional.
• Social distancing is recommended.
• A hand sanitation station is available.
• Be considerate of the health and safety modifications.

In addition, we kindly ask that you do not bring extra companions with you unless you need their help.

Thank you for learning about our health and safety guidelines. We look forward to continuing to serve you.