If you’re filing a claim for medical services and supplies, please mail your claim to the correct address below.
For information on how to file a claim with HMSA, see Filing medical claims for services from nonparticipating providers.
For information on where to file claims for services that are not related to your medical plan (such as prescription drug, dental, or complementary care), see the links at the bottom of this page.
Where to mail claims for medical services received in Hawaii:
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For commercial plans (e.g., PPO, HMO, CompMed)
HMSA - Claims Administration 8/CA
P.O. Box 860
Honolulu, HI 96808-0860
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For Medicare plans
HMSA Akamai Advantage
P.O. Box 860
Honolulu, HI 96808-0860
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QUEST
P.O. Box 3520
Honolulu, HI 96811-3520
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FEP
P.O. Box 1346
Honolulu, HI 96807
Out-of-state services:
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HMSA - BlueCard Claims
P.O. Box 2970
Honolulu, HI 96802-2970
Hard copy drug claims submissions:
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Medicare
CVS Caremark
P.O. Box 52066
Phoenix, AZ 85072-2066
Attn: Paper Claims Department - RxClaim_Med D
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QUEST
P.O. Box 52195
Phoenix, AZ 85072-2195
Attn: Paper Claims Department - RxClaim Govt
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Commercial Plans
CVS Caremark
P.O. Box 52136
Phoenix, AZ 85072-2136
Attn: Paper Claims Department - RxClaim Commercial
Filing claims under another HMSA plan (not your medical plan)
- Filing a dental claim.
- Filing a drug claim.
- Filing a complementary care claim (chiropractic, massage therapy, acupuncture).
Download and complete the claim form, then mail to the address note on the form.