If you’re filing a claim for medical services and supplies, please mail your claim to the correct address below.

For information on how to file a claim with HMSA, see Filing medical claims for services from nonparticipating providers.

For information on where to file claims for services that are not related to your medical plan (such as prescription drug, dental, or complementary care), see the links at the bottom of this page.

Where to mail claims for medical services received in Hawaii:

• For commercial plans (e.g., PPO, HMO, CompMed)
  HMSA - Claims Administration 8/CA
  P.O. Box 860
  Honolulu, HI 96808-0860

• For Medicare plans
  HMSA Akamai Advantage
  P.O. Box 860
  Honolulu, HI 96808-0860

• QUEST
  P.O. Box 3520
  Honolulu, HI 96811-3520

• FEP
  P.O. Box 1346
  Honolulu, HI 96807

Out-of-state services:

• HMSA - BlueCard Claims
  P.O. Box 2970
  Honolulu, HI 96802-2970

Hard copy drug claims submissions:

• Medicare
  CVS Caremark
  P.O. Box 52066
  Phoenix, AZ 85072-2066
  Attn: Paper Claims Department - RxClaim_Med D

• QUEST
  P.O. Box 52195
  Phoenix, AZ 85072-2195
  Attn: Paper Claims Department - RxClaim Govt

• Commercial Plans
  CVS Caremark
  P.O. Box 52136
  Phoenix, AZ 85072-2136
  Attn: Paper Claims Department - RxClaim Commercial

Filing claims under another HMSA plan (not your medical plan)

• Filing a dental claim.
• Filing a drug claim.
• Filing a complementary care claim (chiropractic, massage therapy, acupuncture).
  Download and complete the claim form, then mail to the address note on the form.