Pay your HMSA bill

Pay online, by mail, or in person.

Paying your HMSA bill on time ensures that you have continued access to health care with no interruptions.

I have a new health plan. When do I start paying my bill?

Pay before the due date that’s on your bill.

If you receive your HMSA membership card before your first bill: Sign up for My Account using your HMSA membership card. It takes just a few minutes to link your plan.

In My Account, you can set up VueBill to make a one-time payment or recurring payments.

If you recently enrolled with the Federal Marketplace or HealthCare.gov: If you were told to call HMSA to arrange a payment, please wait until we mail you your first bill.

Can I set up automatic payments?

Yes. Depending on the type of health plan you have, you can set up automatic payments by mail, online, or in person. See instructions below.

What if I miss a payment?

If we don’t receive your payment on or before the due date, your health plan may end on the last day of the month you paid for.

Paying your HMSA bill

If you get your health plan from your employer: Check with your employer for details about paying your premium.

Individual Plans

Medical and dental ACA plans (including Federal Marketplace plans) and COBRA plans

Online

Pay your bill at My Account. For automatic monthly payments, set up Autopay.

Not registered for My Account? Register and link your plan. It takes just a few minutes.

View instructions
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HMSA VueBill Tutorial for Individual Members

A guide to managing your HMSA bills online.


Phone

Call 1-855-613-9221 toll-free 24 hours a day, seven days a week, to pay with your bank account or credit card (Visa, MasterCard, or Discover).

To service you better, please have your bill and bank account or credit card numbers available.


In person

Visit an HMSA Center or office near you to pay and set up automatic payments. Pay by cash, credit card, or check. Find a location near you.


Mail

When you receive your bill in the mail, tear off the part below the line, fill it out, and return it with your payment. Write your account number on the check. Send it to the address on the bill.

Set up automatic bill payments. It’s convenient and hassle-free.

Download View instructions

HMSA Medicare Advantage Plans

In person

Visit an HMSA Center or office near you to pay and set up automatic payments. Pay by cash, credit card, or check. Find a location near you.


Mail

When you receive your bill in the mail, tear off the part below the line, fill it out, and return it with your payment. Write your account number on the check. Send it to the address on the bill.

Set up automatic bill payments. It’s convenient and hassle-free.

Download View instructions


Social Security withhold

The Social Security Administration can automatically deduct your premiums from your benefits check. You have three options to get started:

  • Call us Monday through Friday, 8 a.m. to 5 p.m.
  • Mail a written request to:
    HMSA
    Membership Services
    P.O. Box 860
    Honolulu, HI 96808-0860
  • Visit us at an HMSA Center or office. Find a location near you.
It may take up to two billing cycles. In the meantime, you’ll continue to receive a paper bill.

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