PPO plan members: You receive the same benefits on any island in the state of Hawaii.

HMO plan members: Most HMO plans cover urgent care and emergency care for members who are visiting a Neighbor Island. To access HMO urgent care benefits:

• Contact HMSA on the island you’re visiting or call the toll-free number. A customer service representative will arrange your doctor’s appointment and advise you of your copayment responsibility.
• Benefits include one visit to a provider’s office.
• Contact your primary care provider as soon as possible after receiving services. Your provider will update your records and assist you if additional care is needed.