Edit tags: online resources


  • What's an Annual Deductible?

    The annual deductible is a fixed dollar amount you pay for covered services each calendar year or plan year before HMSA will pay for certain services.

  • What's the Guide to Benefits?

    Your Guide to Benefits for medical and dental plans includes important information about your plan benefits, limitations, and exclusions.

  • Prescription Tools

    Prescription tools are accessible through My Account and will help you manages you mail-order drugs, check your drug claims balance, view drug pricing, and more.

  • Guest Membership on the Mainland for HMO Members

    If you're an HMSA HMO member living away from Hawaii for more than 90 days, you may have access to participating Blue Cross and Blue Shield providers through the Guest Membership program.

  • Does My PPO Plan Cover Services on the Mainland?

    There are many reasons you may need to receive care while traveling on the Mainland. Find out what's covered under your PPO plan while you're away.

  • Your HMSA Card

    Your HMSA membership card identifies you as an HMSA member and lets providers determine your plan benefits.

  • What's an Annual Copayment Maximum?

    The annual copayment maximum is a fixed limit or cap to your total out-of-pocket expenses for most covered services in a calendar year or plan year.

  • View Your Drug Claim Information Online

    You can view your current drug claim information by visiting My Account on

  • Is There a Generic Equivalent for My Brand-name Drug?

    By checking your HMSA formulary, you can see if there are any generic drug alternatives to any brand-name drugs you may be taking.

  • What if I Need Medical Care on the Mainland?

    Depending on your medical plan, you can receive services such as emergency and urgent care, or see a physician for a covered benefit while traveling on the Mainland.