HMSA provides help with travel between islands for non-emergency medical care if you meet the following criteria:
- The medical care isn’t offered on your home island.
- The medical care is a covered service of your HMSA medical plan.
- You have a referral from your provider.
- You have prior approval from HMSA.
The way you request for travel will depend on your plan type:
Note: For emergency transport, refer to the air ambulance benefit in your Guide to Benefits.
HMO benefit for travel between islands
Sometimes you may need care that isn’t offered through your local health center. HMO members may be eligible for travel between islands if the care needed is available on another island in the state of Hawaii.
Your primary care provider can submit a request to HMSA for you.
When a child age 17 or under needs to travel between islands, the travel may also be covered for the parent or legal guardian who is an authorized representative on the child’s plan.
Contact HMSA for more details and for help with the travel.
Travel between islands for HMSA QUEST members
From July 1, 2025, non-emergency transportation arrangements for HMSA QUEST members have been provided by HMSA’s partner, Modivcare.
Go to QUEST Travel for more information.