Ask HMSA HMSA welcomes your questions and comments. We are currently experiencing higher than usual volumes of AskHMSA requests, which may result in longer reply times. We appreciate your patience and understanding as we work to serve you as quickly as possible. Please complete the form below. Fields marked with (*) are required. If you're not an HMSA member and would like information about HMSA plans, please visit the Health Plans section of our Web site. Help us verify your identity First Name: Last Name: Birth Date: Subscriber ID: Dependent Number: "If a dependent code isn't listed, enter "00" in the text field." Contact Information Email Address: Confirm Email: Mailing Address: City: State: Zip Code: Phone (Recommended): How can we help you? Plan Type: Select Medical Drug Vision Online Care Other Topic: Select Request benefit info Check claim status Change primary care physician Request new membership card Update address or personal information Check enrollment status Other Comments: Captcha is not valid. Please try again. Cancel