HMSA QUEST Integration

Choose HMSA to get a health plan with 24-hour customer service and access to quality doctors close to where you live and work.


It’s our privilege to help support your health and well-being. As an HMSA member, you have access to:

About QUEST Integration

QUEST Integration is a Medicaid managed care program that focuses on preventive, quality health care. The state of Hawaii pays health plans like HMSA to provide access to medical and behavioral health services.

How to apply

The Med-QUEST division of the state Department of Human Services (DHS) decides if you’re eligible for QUEST Integration.

To apply, go to the DHS website and submit an online application.

Need help?

This document has important information from HMSA QUEST Integration. You can request this written document to be provided to you only in Ilocano, Vietnamese, Chinese (traditional), and Korean. If you need it in another language, you can request to have it read to you in any language. There is no charge. We also offer large print, Braille, sign language, and audio. Call us at 948-6486 on Oahu or 1 (800) 440-0640 toll-free. TTY users, call 1 (877) 447-5990 toll-free.

이 문서는 HMSA QUEST Integration 에 대한 중요 정보를 제공합니다. 이 문서는 국어 버전으로 신청할 수 있고 무료로 제공되며, 받는 즉시 읽을 수 있습니다. 당사는 대형 인쇄물, 점자, 수화 및 오디오를 제공합니다. 948 6486 또는 무료 전화 1 (800) 440 0640. 로 문의하십시오. TDD/TTY: 1 (877) 447 5990.

本文件包含關於 HMSA QUEST Integration 的重要資訊。 您可索取本文件的繁體中文版本, 無需費用。您可讓人唸給您聽。我們也提供大字版、點字版、手語版及錄音版。 請撥打我們的電話 948 6486 或免付費電話 1 (800) 440 0640. TDD/TTY: 1 (877) 447 5990

Daytoy a dokumento ket naglaon iti napateg nga impormasyon manipud iti HMSA QUEST Integration. Mabalinyo a kiddawen a maisurat daytoy a dokumento iti Ilocano. Awan ti bayadna. Mabalinyo a kiddawen a maibasa daytoy kadakayo. Idiayami pay ti naisurat iti dadakkel a letra, braille, senyas a lengguwahe ken audio. Tawagandakami iti 948 6486 wenno iti awan-bayadna nga 1 (800) 440 0640. TDD/TTY: 1 (877) 447 5990.

Tài liệu này chứa thông tin quan trọng từ HMSA QUEST Integration. Bạn có thể yêu cầu tài liệu này được viết bằng tiếng Việt. Không mất phí. Bạn có thể để người khác đọc nó cho bạn. Chúng tôi cũng cung cấp chữ viết hoa lớn, chữ nổi, ngôn ngữ ký hiệu và âm thanh. Hãy gọi tới số 948 6486 hoặc số điện thoại miễn phí 1 (800) 440 0640. TDD/TTY: 1 (877) 447 5990.

Member resources

HMSA QUEST Integration members can use the following resources to help them manage their plans. Create a My Account to get started.

Member Handbook

Learn the details of your plan and how you can get the most out of it.

HMSA QUEST Integration Newsletter

Get member news, health care tips, and more in current and archived issues of the newsletter.
September 2016 | June 2016

Report to Member

View the Report to Member to see how we paid your claims.

Prior Approval

Check the status of the prior approval requests that providers submit for you.

Autism Spectrum Disorders

Find providers for applied behavior analysis (ABA) services and supports.

Long Term Services & Supports Participating Provider Directory

View this PDF to find providers for long term services and supports.

Send Us an Email

Use this secure email to get answers about your plan, a claim, providers, and more.

Mail Order Prescription Drugs

Save time when you get your prescription drugs sent to you in the mail.

Who we work with for your care

To give you the best care, representatives from the following companies may talk to you:

  • Beacon Health Strategies – Case management and behavioral health care.
  • CVS Caremark® – Prescription drugs.
  • eviCore – Physical or occupational therapy.
  • Healthways – Services, health tests, or screenings.
  • National Imaging Associates – Radiology services such as CT scans or MRIs.
  • Beacon Health Options® is an independent company providing utilization and quality management services for behavioral health services on behalf of HMSA.
  • CVS Caremark® is an independent company providing pharmacy benefit management services on behalf of HMSA.
  • eviCore is an independent company providing utilization management services on behalf of HMSA.
  • Healthways Hawaii works with HMSA to offer health and wellness programs to HMSA members. Healthways Hawaii is separate from HMSA. Healthways, a Sharecare company.
  • Landmark supports HMSA’s therapy benefits. Landmark is separate from HMSA.
  • National Imaging Associates works with HMSA to provide radiology services to HMSA members. National Imaging Associates is separate from HMSA.