HMSA QUEST Integration

With HMSA, Hawaii Medicaid beneficiaries get access to top-rated doctors who look after their health and well-being.

Why choose HMSA?


We’re your partner in health. With HMSA, you get:

  • Quality care. Choose from thousands of Hawaii’s top-rated doctors, hospitals, and other health care providers who put you at the center of your care.
  • Peace of mind. Take comfort in knowing that we’re looking out for the health and well-being of you and your family.
  • Customer care. Call us 24 hours a day if you need help finding a doctor or have questions about your health plan.

Apply for QUEST Integration

The Department of Human Services Med-QUEST Division (MQD) decides which Hawaii Medicaid beneficiaries receive health benefits.

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Am I eligible?

See if you and your family qualify.

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What do I need to apply?

MQD needs some information about you to process your application. This information ensures your application is processed quickly.

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Apply now.

To apply, create a user account and submit your application. If you’re eligible, you’ll receive a packet and must choose a health plan. Don’t forget to choose HMSA and return the form by the date indicated.

We Can Help

We’re here to help whenever you need us. Call us any time, any day, even holidays, if you have questions or need help finding care that’s right for you. We’ll even provide translation at no cost if you don’t speak English.

Call us:

1-800-440-0640 toll-free
1-877-447-5990 TDD/TTY

Non-discrimination Notice

HMSA follows federal civil rights laws. We don’t discriminate, exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Find a Doctor

Choose from more than 3,000 of Hawaii’s top doctors, hospitals, urgent care clinics, and other health care providers close to where you live and work.

Find your doctor

Find special needs providers for:

Just for You

Member Handbook

Learn more about your health plan and how to use it.

Medications by Mail

Save yourself a trip to the pharmacy. Sign up to get your prescription medications mailed to your home at no cost.


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May 2018 | Dec 2017 | Sept 2017 | May 2017

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Manage your health plan online.

Prior approval

Find out if your plan will pay for medical services you need.


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Report to Member

View your doctor visits, medications, and other health care services.

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Who we work with for your care

Sometimes providing you with access to the best care means working with other organizations. You may hear from:

Beacon Health Strategies – Case management and behavioral health care
CVS Caremark® – Prescription drugs
eviCore – Physical or occupational therapy
National Imaging Associates – Radiology services such as CT scans or MRIs