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Request Duplicate HMSA Cards
You may request duplicate HMSA membership cards through My Account on hmsa.com.
How to Appeal an HMSA Decision as a Commercial Member
An appeal is a formal way of asking HMSA to review a decision on a denied claim. Learn more about the process.
Dental Appeals
You can ask us to recheck a decision about your health plan or prescription drug coverage for services or benefits you've received.
Time Limits for COBRA Coverage
Find out how long your COBRA coverage lasts.
Instructions For Completing the Drug Claim Form
Use the Prescription Reimbursement Claim Form to request reimbursement for prescription drugs.
If You're Injured in an Accident
Get answers to your questions about who will pay for your medical services if you're injured in an accident.
QUEST Integration Formulary Exception Request
Need a prescription drug that's not on your formulary? Get instructions on how to start the request process with your doctor.
Enrolling an Adopted Child in Your Plan
Enroll children within 31 days of their birthdate or within 31 days of their adoption.
Durable Medical Equipment: Renting, Buying, and Buying Online
Most HMSA plans cover durable medical equipment such as hospital beds, wheelchairs, and insulin pumps.
Divorce or Other Dissolution of Marriage
You may need to notify your employer or call HMSA to have a dependent spouse or child removed from your plan.