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• Save Money With Mail-order Drugs

  HMSA’s Mail-Order Prescription Drug Program is an easy way to save money and have maintenance medications sent to you.

• Instructions For Completing the Drug Claim Form

  Use the Prescription Reimbursement Claim Form to request reimbursement for prescription drugs.

• If You're Injured in an Accident

  Get answers to your questions about who will pay for your medical services if you're injured in an accident.

• How to Submit a Drug Claim

  Submit a drug claim to HMSA by completing the Prescription Reimbursement Claim Form and then mail it to HMSA's pharmacy benefit manager.

• QUEST Integration Formulary Exception Request

  Need a prescription drug that's not on your formulary? Get instructions on how to start the request process with your doctor.

• Emergency and Urgent Care Outside Hawaii

  Find out what you should do if you need emergency or urgent care when you travel outside Hawaii.

• Durable Medical Equipment: Renting, Buying, and Buying Online

  Most HMSA plans cover durable medical equipment such as hospital beds, wheelchairs, and insulin pumps.

• Durable Medical Equipment

  HMSA covers renting and purchasing durable medical equipment. Learn how the process works and what you need to do.

• Changing Your Health Center

  To change your health center, contact HMSA's Customer department at 808-948-6372 on Oahu or 1-800-776-4672 toll-free. You can also mail us.

• Access Your Claims Information Online

  To reduce costs and support green practices, HMSA provides claims information online through My Account.

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