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• Plan Certificates Describe Additional Coverage

  Plan certificates contain benefit information for your plan rider or add-on plans to your medical and dental coverage.

• Why Your Cost may be More when You See a Nonparticipating Provider

  Learn why you're charged more when you see a nonparticipating provider instead of a participating one.

• Where to Mail Your Claim for Medical Services and Supplies

  Learn where to send your claims for medical services and supplies.

• Patient Centered Medical Home: A Path to Quality, Affordable Health Care

  A patient-centered medical home is not a building, it's a model of care designed to better coordinate your care with an emphasis on your overall well-being.

• What if I Need Medical Care on the Mainland?

  Depending on your medical plan, you can receive services such as emergency and urgent care, or see a physician for a covered benefit while traveling on the Mainland.

• View Your Drug Claim Information Online

  You can view your current drug claim information by visiting My Account on hmsa.com.

• Determining PPO Cost for Care Outside of Hawaii

  Find out how much PPO services may cost when you travel to the U.S. Mainland.

• Medical Care on the Neighbor Islands

  There are differences in getting medical care on the Neighbor Islands and it depends if you're a PPO or HMO member.

• Interisland Travel for Approved Medical Treatment

  HMSA provides help with travel between islands for non-emergency medical care if you meet certain criteria.

• HMSA’s Pharmacy Benefit Manager is Available to Answer Your Drug Questions

  Do you have a question about the side effects of a drug you’re taking? Call HMSA Customer Relations and we’ll put you in touch with a pharmacist.

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