Important Notice: Sunsetting of the Credit Monitoring & Identity Protection Services Program
The Credit Monitoring and Identity Protection Services program provided through IDX will end on Dec. 31, 2026.
- Eligible members may enroll through Sept. 30, 2026.
- No new enrollments will be accepted after Sept. 30, 2026.
- Current participants will continue to receive services through Dec. 31, 2026.
- Effective Jan. 1, 2027, HMSA will no longer offer proactive Credit Monitoring and Protection Services program.
For more information about the sunsetting of the Credit Monitoring & Identity Protection Service Program, please refer to the FAQ document [PDF].
At HMSA, we follow many procedures to help ensure that your personal information is kept safe and secure. For an extra layer of protection, we’ve partnered with IDX™ to offer eligible HMSA members* the following services at no out-of-pocket cost.
Single Bureau Credit Monitoring
IDX credit monitoring watches for new credit activity in your credit file, including credit inquiries, new credit lines, derogatory credit, name changes, and address changes and provides alerts if changes are detected.
CyberScan Dark Web
CyberScan is a proactive surveillance engine that scans the surface, social, deep, and dark web for your personal information.
IDX Privacy Score
Get a clear picture of your online privacy — and what to do to improve it — based on guidance from IDX privacy experts.
Password Detective
Securely check if your passwords have been compromised on the dark web.
Password Manager
Access your passwords easily and securely with the only password manager integrated with privacy protections.
$1 Million Identity Theft Insurance
This insurance provides reimbursement for out-of-pocket expenses related to addressing the restoration of your identity.
Concierge from Recovery Specialists
Live support and dedicated U.S.-based recovery experts are always just a click or call away.
Fraud Alerts
Stay vigilant. Receive email and mobile notifications any time IDX detects suspicious activity.
Online Disputes
Let IDX experts know if you have a concern about your identity by submitting an online help ticket. Or you can mark any alert you receive as suspicious and the team of experts can start the investigative process.
Lost Wallet Protection
ID care specialists will work with you to help cancel or replace missing contents in the event of a purse or wallet theft, or a home disaster.
Member Services
Unlimited access to the ID care team and IDX online resources for news, education, and advisory services.
For more information, read these Identity Protection FAQs [PDF].
*Due to certain restrictions, we can offer the services to all HMSA members except those enrolled in:
- Blue Cross Blue Shield’s Federal Employee Program (FEP), FEP Postal, Federal Plan 87.
- HMSA Plan for Postal Service Employees.
- HMSA Medicare Advantage.
- HMSA dental, vision, or chiropractic-only plans. (We can offer IDX services only to people who have an HMSA medical plan.)