At HMSA, we follow many procedures to help ensure that your personal information is kept safe and secure. For an extra layer of protection, we’ve partnered with IDX™ to offer eligible HMSA members* the following services at no out-of-pocket cost.

Single Bureau Credit Monitoring
IDX credit monitoring watches for new credit activity in your credit file, including credit inquiries, new credit lines, derogatory credit, name changes, and address changes and provides alerts if changes are detected.

CyberScan Dark Web
CyberScan is a proactive surveillance engine that scans the surface, social, deep, and dark web for your personal information.

IDX Privacy Score
Get a clear picture of your online privacy — and what to do to improve it — based on guidance from IDX privacy experts.

Password Detective
Securely check if your passwords have been compromised on the dark web.

Password Manager
Access your passwords easily and securely with the only password manager integrated with privacy protections.

$1 Million Identity Theft Insurance
This insurance provides reimbursement for out-of-pocket expenses related to addressing the restoration of your identity.

Concierge from Recovery Specialists
Live support and dedicated U.S.-based recovery experts are always just a click or call away.

Fraud Alerts
Stay vigilant. Receive email and mobile notifications any time IDX detects suspicious activity.

Online Disputes
Let IDX experts know if you have a concern about your identity by submitting an online help ticket. Or you can mark any alert you receive as suspicious and the team of experts can start the investigative process.

Lost Wallet Protection
ID care specialists will work with you to help cancel or replace missing contents in the event of theft of a purse or wallet, or a home disaster.

Member Services
Unlimited access to the ID care team and IDX online resources for news, education, and advisory services.

For more information, read these Identity Protection FAQs [PDF].
Eligible HMSA members with an enrollment code can enroll now. Enrollment required for monitoring services. If you have questions about your eligibility or to get an enrollment code, call 808-948-6079 or 1-800-776-4672.

*Because of certain restrictions, we can offer the services to all HMSA members except those enrolled in:

• Federal Employee Health Benefits Program (Blue Cross and Blue Shield Service Benefit Plan and HMSA Plan 87).
• HMSA Medicare Advantage.
• HMSA dental- vision-, or chiropractic-only plans. (We can offer IDX services only to people who have an HMSA medical plan.)