Working with HMSA
Medical Policies – Medical Pharmacy
Guidelines for applying HMSA medical policies to medical pharmacy services, including precertification, quantity limits, and documentation requirements for drugs and DME.
Medicare Advantage Denial Notices
Medicare health plans must issue the Notice of Denial of Medical Coverage (or Payment) also known as the Integrated Denial Notice (IDN) Form CMS-10003-NDMCP when an enrollee's request for coverage is denied and when a previously authorized course of treatment has ended or been reduced.
Member Eligibility Resources
Find tools and information to verify member eligibility, review coverage details, and understand benefits to help manage health plans effectively.
Members
Learn about HMSA member rights, privacy protections, and responsibilities, including Medicare safeguards and how personal and health information is protected
Membership Verification Line
Access the HMSA Membership Verification Line to quickly confirm member eligibility and coverage details 24/7 using provider and patient information.
Multiple Endoscopy Procedures
Learn billing guidelines and coverage details for multiple endoscopy procedures, including reimbursement rules, coding requirements, and key policy considerations.
National Provider Identifier (NPI)
Learn what a National Provider Identifier (NPI) is, who needs one, and how to apply, update, or use your NPI for healthcare billing and compliance.
Nerve Conduction Studies
Learn about nerve conduction studies, how they diagnose nerve damage, what to expect during testing, and how results guide treatment decisions.
Newborn Baby Delivery Hospital Stay Dual Coverage (DC) Primacy Determination and Coordination of Benefits (COB)
Learn about newborn delivery hospital stay with dual coverage, including primacy determination and coordination of benefits (COB) for accurate claims processing.
Newborn Baby Delivery Hospital Stay Dual Membership (DM) Primacy Determination and Coordination of Benefits (COB)
Learn about newborn delivery hospital stay, dual membership primacy, and coordination of benefits (COB) for accurate coverage and claims processing.