Specialty Pharmacies and Specialty Drug Lists

Specialty pharmacies provide pharmaceutical or biological products that are part of complex care protocols and may include special handling and delivery instructions, patient medication education and continuous monitoring.

Therapies that require specialty pharmacy medication are often costly. HMSA's pharmacy benefit manager has contracted with specialty pharmacies to provide specialty pharmacy medication and patient education and support. Physicians are encouraged to order specialty prescription drugs by faxing the order to one of the following specialty pharmacies.

Specialty Pharmacies
Accredo Health Group, Inc.
Phone: 808-650-6488; 1-877-845-6657
Fax: 808-650-6487; 1-877-845-6659
Adventist Health Castle Pharmacy
Phone: 808-263-5093
Fax: 808-263-5092 
Beemans’s Redlands Specialty Pharmacy
Phone: 1-800-291-1089
Fax: 1-866-591-3955 
CareMed
Phone: 877-227-3405
Fax: 877-542-2731 
CVS Specialty (formerly known as Careplus CVS/Procare/Caremark)
Phone: 808-254-2727 (local) ; 1-800-896-1464
Fax: 808-254-4445 (local) ; 1-877-232-5455 
Hawaii Pacific Health Specialty Pharmacy
Phone : 808-460-6987
Fax: 808-957-9662 
Hawaii Specialty Pharmacy and California Specialty Pharmacy
Phone : 808-707-5615
Fax: 808-333-3682 
The Honolulu Pharmacy
Phone: 808-533-8887
Fax: 808-533-1888 
ONCO360
Phone: 877-662-6633
Fax: 877-662-6355 
Optum Specialty Pharmacy (formerly Avella Pharmacy and Diplomat Pharmacy)
Phone: 1-855-427-4682
Fax: 1-877-342-4596 
Pharmacare
Phone: 808-840-5600; 1-888-840-8844
Fax: 808-836-0537; 1-888-286-7184 
Profusion Specialty Pharmacy
Phone: 619-537-7900; 844-307-4353
Fax: 858-384-6495 
Queen's POB III Pharmacy
Phone: 808-691-8925
Fax: 808-691-8926 
Santa Rosa Pharmacy
Phone: 850-622-3313; 855-957-6220
Fax: 850-622-3255 
Walgreens Specialty Pharmacy
Phone: 808-593-4600; 1-800-852-8975
Fax: 808-593-4602 
Westside Pharmacy
Phone: 1-877-230-9768
Fax: 808-204-2600 
5 Minute Pharmacy Long Term Care
Phone: 808-671-5511
Fax: 808-671-5522

Medical Specialty Drug Policies

HMSA's pharmacy benefit manager and HMSA medical policies rely on the use of evidence-based medicine, which typically comes from peer-reviewed literature. Physicians submitting comments should include citation source material to support their positions. Inclusion of this material will help HMSA's pharmacy benefit manager and HMSA's medical directors evaluate the comment or proposed change.

Physicians may contact HMSA's pharmacy benefit manager by email to HMSAPAReview@caremark.com or by fax to 1-866-237-5512 for questions/comments.

To submit a preauthorization for HMSA's pharmacy benefit manager's review, please log in to HHIN+ or Cozeva and access Novologix from there. If you're not registered with HHIN+ or Cozeva, you may send your PA by fax at 1-866-237-5512 or by phone at 808-254-4414. To check to the status of a submitted PA, call 808-254-4414 or 1-866-814-5506, Monday through Friday, 8 a.m.-5 p.m. Hawaii Standard Time.

Specialty Pharmaceutical Products

To access the current specialty pharmacy drug list, please click the link below:

Access ARCHIVED Medical Specialty Drug Lists.

Access ARCHIVED Pharmacy Specialty Drug Lists.

HMSA Preferred Drug Programs (Preferred and Non-preferred drugs)

To access the Preferred Drug Programs (Preferred and Non-preferred drugs), please click the link below:

Access ARCHIVED Preferred Drug Program Lists.


Revision History

Date Nature of Revision
08/03/2026 Migrated to new platform.