HealthPro News

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HealthPro News – October 2026 [PDF]

HealthPro News

A monthly publication for participating HMSA health care providers, facilities, and their staff.

October 2026

Stefanie Park, M.D., HMSA vice president and chief medical officer

We appreciate the care that you provide to our members. This monthly HealthPro News and our Provider Resource Center are intended to provide you with the information you need to do business with us.

We’re upgrading our site and hope that the changes will improve accessibility, searchability, and timeliness.

- Stef

ADMINISTRATION & NEWS

· · ·

Help Us Measure Access to Specialty Care [PDF]

Telephone survey of specialist offices from mid-October through November.

· · ·

Provider Directory [PDF]

Submit your attestation each quarter confirming your practice and location information.

CONTRACT NOTIFICATION

· · ·

MAC Changes [PDF]

Effective as of Sept. 1.

· · ·

Significant Changes for Policies Requiring 60-day Notice [PDF]

Effective Dec. 1.

· · ·

New Policies [PDF]

Effective Dec. 1.

· · ·

Changes to ASAM 3.5 Residential Treatment Authorizations [PDF]

Effective Jan. 1, 2027.

CODING & CLAIMS

· · ·

Transitional Care Management Coverage Changing [PDF]

TCM codes will no longer be covered for commercial and QUEST members.

· · ·

Hospital Outpatient Billing Update: Blood Transfusion Services [PDF]

Requirements effective Dec. 1.

PLANS

· · ·

Medicare Advantage Plan Updates for 2027 [PDF]

Changes needed as HMSA navigates significant federal and market pressures.

· · ·

ACA Individual Network Change [PDF]

Plans will transition to a Hawaii-only provider network.

· · ·

New Dual Care Member Card [PDF]

The updated card is intended to make it easier for providers.

PROGRAMS

· · ·

Required Documentation for Medical Respite Referrals [PDF]

Ensure all required documentation is completed before admission.

POLICY NEWS

· · ·

Annual Review of Medical Policies [PDF]

Effective as of Aug. 28.

· · ·

Codes That Do Not Meet Payment Determination Criteria [PDF]

Complete list in the PRC.

· · ·

Claim Documentation Requirements [PDF]

Codes have been added to the list.

· · ·

Precertification Requirements [PDF]

List found online.

CALENDAR

· · ·

Health Education Workshops [PDF]

No-cost sessions that can help your patients.

· · ·

Community Activities [PDF]

Health- and fitness-related activities. Nominal fees.

· COMMERCIAL  · QUEST  · MEDICARE 


Bulletin of Annual Notices

From HMSA’s Quality Management Department

2026

Click the links below to learn more.

Philosophy of Care [PDF]
Utilization Management [PDF]
Care Management [PDF]
Members’ Rights & Responsibilities [PDF]
Clinical Practice Guidelines [PDF]
Notification Requirements [PDF]
Access to Care [PDF]
After-Hours Care [PDF]
Advance Directives [PDF]

View past issues of HMSA’s HealthPro News in the Provider Resource Center.

Access previous issues


Revision History

Date Nature of Revision
10/01/2026

Updated content with October 2026 Health Pro News information.

09/28/2026 Migrated to new platform.