HMSA’s Telehealth Services medical policy has undergone significant changes and is effective December 1, 2023.
Medical policies are at https://prc.hmsa.com/s/article/Medical-Policies-CURRENT. For copies, call Provider Services at 948-6330 on Oahu or 1 (800) 790-4672 toll-free on the Neighbor Islands.
During the notification period, physicians may comment on the Telehealth Services policy via e-mail to medical_policy@hmsa.com or by fax at 944-5611 on Oahu.