QUEST Integration – Alcohol and Substance Abuse Case Management

Alcohol and substance abuse treatments are covered by The HMSA Plan for QUEST Members. Benefits are limited to services rendered to a patient who is either alcohol- and/or drug-dependent.

Pre-certification

To initiate the pre-certification process, call HMSA’s Behavioral Health Services QUEST Integration (Carelon Behavioral HealthSM).


Revision History

Date Nature of Revision
08/03/2026 Migrated to new platform.