- Refills are available if indicated on the member's original prescription.
- The refill too soon edit is applied to all plans.
- For most commercial plans, refills are covered only after two-thirds of the member's prescription has already been used.
- Criteria may differ based on an employer group's benefit design.
- For Medicare Part D plans, refills are covered only after three-fourths of the member’s prescription has already been used for non-controlled substances. For controlled substances, refills are covered after 80% of the member’s prescription has been used.
- For QUEST Integration plans, refills are covered only after three-fourths of the member’s prescription has already been used.
- The on-line claims processing system will deny the claim if the refill threshold is not met.
- Quantity limits still apply.
| LOB | Refill Threshold | Example |
|---|---|---|
| Commercial (including Exchange and Fed 87, and HMSA Plan for Postal Service Employees) |
66% | Refills may be filled on 20th day for 30-day supply and 60th day for 90-day supply, but not earlier. |
| Medicare Part D (including HMSA Plan for Postal Service Employees) |
75% 80% |
Non-controlled substances: Refills may be filled on 23rd day for 30-day supply and 68th day for 90-day supply, but not earlier. Controlled substances: Refills may be filled on 24th day for 30-day supply and 72nd day for 90-day supply, but not earlier. |
| QUEST Integration | 75% | Refills may be filled on 23rd day for 30-day supply and 68th day for 90-day supply, but not earlier. |
Revision History
| Date | Nature of Revision |
|---|---|
| 08/03/2026 | Migrated to new platform. |