Claims Processing – Edits and Messaging

  • Eligibility
    • 65 – Patient is covered
    • 68 – Filled after coverage terminated
  • DOB
    • 09 – M/I Birth date (if no match on DOB submitted vs. eligibility)
    • 10 – M/I Patient gender code (if no match on submitted vs. eligibility)
    • CA – M/I Patient first name (if no match on submitted vs. eligibility)
    • 11 – M/I Patient relationship code (if no match on submitted vs. eligibility – member, spouse, dependent, etc.)
  • Benefit
    • Formulary
  • QUEST
    • TEMP FILL OF 7 D/S ALLOW WITH PA/MC=11111; Closed Form ‘Form=drugname’
  • Commercial/Med D
    • Non-form Rx; Form=drugname (claim is processed)
  • PA required
    • Commercial:
      • PRIOR AUTHORIZATION REQUIRED (no phone number)
  • QUEST
    • TEMP FILL OF 7 D/S ALLOW WITH PA/MC=11111; PRIOR AUTHORIZATION REQUIRED (no phone number)
  • Med D
    • PRIOR AUTHORIZATION REQUIRED; CALL 1-800-753-2851
  • 79 = Refill too soon
    • Next RFL 110409;DAYS TO RFL 2;LASTG FILL 101309 AT YOUR PHARM;REFILL TOO SOON

Revision History

Date Nature of Revision
08/03/2026

Migrated to new platform.