Assisted Listening Devices – Claim Documentation Requirements

These documentation instructions are applicable only to HMSA members in small group and individual plans, Federal Plan 87 or HMSA Plan for Postal Service Employees.

Code Code Description Documentation Required
V5267 Hearing aid or assistive listening device/supplies/accessories, not otherwise specified Clinical notes
V5268 Assistive listening device, telephone amplifier, any type Clinical notes
V5269 Assistive listening device, alerting, any type Clinical notes
V5270 Assistive listening device, television amplifier, any type Clinical notes
V5271 Assistive listening device, television caption decoder Clinical notes
V5272 Assistive listening device, TDD Clinical notes
V5273 Assistive listening device, for use with cochlear implant Clinical notes
V5281 Assistive listening device, personal FM/DM system, monaural, (1 receiver, transmitter, microphone), any type Clinical notes
V5282 Assistive listening device, personal FM/DM system, binaural, (2 receivers, transmitter, microphone), any type Clinical notes
V5283 Assistive listening device, personal FM/DM neck, loop induction receiver Clinical notes
V5284 Assistive listening device, personal FM/DM, ear level receiver Clinical notes
V5285 Assistive listening device, personal FM/DM, direct audio input receiver Clinical notes
V5286 Assistive listening device, personal blue tooth FM/DM receiver Clinical notes
V5287 Assistive listening device, personal FM/DM receiver, not otherwise specified Clinical notes
V5288 Assistive listening device, personal FM/DM transmitter assistive listening device Clinical notes
V5289 Assistive listening device, personal FM/DM adapter/boot coupling device for receiver, any type Clinical notes
V5290 Assistive listening device, transmitter microphone, any type Clinical notes

In addition, HMSA may require submission of clinical records before or after payment of claims for the purpose of investigating potential fraudulent, abusive or other inappropriate billing practices, but only as long as there is a reasonable basis for believing such investigation is warranted.


Revision History

Date Nature of Revision
08/03/2026 Migrated to new platform.