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HHIN Documents & Information


HHIN (Hawaii Healthcare Information Network) is a free secure HMSA website that participating providers use to access members’ plan, benefit, and claim information.


The following EDI documents are available. Please print out and complete the appropriate document(s) below.


Frequently Accessed Documents:


Return all pages to:


HMSA Electronic Transaction Services



PO Box 860

Honolulu, HI 96808

Mail Code: ETS-6



(808) 948-6008




General Information

Transactions that are available on HHIN include:


HHIN provides information for these plans:


HHIN User & Information Guides:






HMSA’s Electronic Transactions Services (ETS) unit handles all of your electronic product needs. We will assist you from the initial request to the set-up & training.


Business Hours: Monday through Friday from 7 a.m. to 5 p.m.



ETS Outreach:

For more information about HMSA’s electronic products, to request a new setup, or if you need training, please contact Electronic Transaction Services Outreach.


HHIN Help Desk (Technical Support):






To view the previous version of this page, see HHIN Documents - OBSOLETE or Hawaii Healthcare Information Network (HHIN) - OBSOLETE 2.



First Published:09/20/2017
Latest Revision:09/20/2017
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