October 14, 2013
HMSA Announces Executive Promotions
The Hawaii Medical Service Association (HMSA) announced management
promotions today for six employees. George Yamada was promoted to vice president
of Claims Services. Kevin Matsumoto was promoted to assistant vice president of
Medicaid Programs. Wendy Nakasone was promoted to assistant vice president of
Brand Management. Al Ogata was promoted to assistant vice president of Facilities
and Security Services. Jennifer Walker was promoted to assistant vice president
of Government Business Development. Conni Young was promoted to assistant vice
president of Membership Services.
George Yamada is responsible for making sure that doctors,
nurses, hospitals, and other health care professionals are reimbursed for the
services they provide to improve the health of HMSA members. He leads all
claims processing operations. Prior to this, he was senior director and
then assistant vice president of Claims Administration. He attended Chaminade
University of Honolulu where he earned a Bachelor of Business Administration.
Kevin Matsumoto's focus is taking care of HMSA members
who receive government funded health care coverage from QUEST, Hawaii's
Medicaid program. He works with providers, state agencies, and legislators to
make sure HMSA and our partners are fulfilling our commitment to HMSA's
QUEST members. Prior to this, he was senior director of Medicaid Programs.
He attended the University of Hawaii, where he earned a Bachelor of Business
Administration degree and Master of Public Health and Master of Business
Wendy Nakasone is responsible for making sure HMSA communicates
clearly and effectively with people both inside and outside our company. She
oversees marketing and communications, advertising, public and community
relations, creative services, Web, and Island Scene magazine. Prior to her
promotion, she was director of Marketing & Communications. She earned a
Bachelor of Arts degree in human biology at Stanford University and a Master
of Business Administration degree from Santa Clara University.
Al Ogata's job is to protect the privacy of our
member's information. Through the design and implementation of a strong
security program, he prevents members' confidential information from
falling into the wrong hands. His previous positions in the company include
director of Business Security & Recovery Services, director of Legal Services,
and director of Information Technology Governance. He attended the University
of California at Berkeley where he earned a Bachelor of Science degree in
Jennifer Walker is in charge evaluating new business
opportunities for HMSA as health care changes and evolves. She does strategic
planning on consumer initiatives and provides legal advice to HMSA on changes
under health care reform. Prior to this, she was the senior counsel in
HMSA's Legal Services department. She attended the University of
Kansas where she earned a Bachelor of Science in genetics, and earned a
Juris Doctor and a Master of Arts in biomedical ethics from Case Western
Conni Young's job is to make sure members have a
positive experience when interacting with HMSA from the time they enroll.
Her department focuses on several membership service functions including group
setup, member enrollment, billing, reconciliation, and phone and email
servicing. Previously, she was the senior director of Membership Services.
She has been with HMSA for more than 15 years. Before that, she worked for
the Blue Cross and Blue Shield of Oregon, Regence Group, for 12 years.
Caring for the people of Hawaii is our promise and our privilege. Working
together with employers, partners, and physicians and other health care
providers, we promote wellness; develop reliable, affordable health plans;
and support members with clear, thoughtful guidance.
HMSA is the most experienced health plan in the state, covering more than
half of Hawaii's population. As a recognized leader, we embrace our
responsibility to strengthen the health and well-being of our community.
Headquartered on Oahu with centers statewide to serve our members, HMSA
is an independent licensee of the Blue Cross and Blue Shield Association.