HMSA is committed to providing quality customer service and
helpful resources for our members.
At our offices or online, there are many ways to get customer
service and information about your HMSA plan, benefits and services.
How can we help you?
Your Guide to HMSA: This section provides important information about health plans, benefits, HMSA services, and more for members, particularly those new to HMSA.
Our offices: By mail or fax, over the phone or in person, Customer
Service representatives are available at HMSA offices across the state.
Online: My Account gives you access to benefit, claims and other
information about your plan. You can also request a new HMSA membership
card, change your address, and manage your online account.
On the Web: HMSA Now on YouTube has answers to frequently
asked questions about HMSA plans and services, information on HMSA programs,
and videos about health and healthy living.
Forms: Download or print forms for HMSA enrollment, programs and referrals.
Member Handbook: A valuable resource for information about your health plan,
and HMSA’s policies, programs and services.